Dear Ailvyoudemaifei,Thank you for taking the time to share your detailed review. We’re happy to hear that you enjoyed our great location and the convenience of nearby transportation options.We are glad you had the opportunity to experience the beautiful sunset and night tours at the pier—it’s definitely a highlight of the area.Your recommendation will be helpful for future guests.We hope to welcome you back for another enjoyable stay soon.Best regards,Dila Y?lmazAsst. Guest Relation Manager
Dear Mr Kiyomov,Thank you for your feedback. We're glad to hear you enjoyed our location and the friendliness of our staff. We truly value your opinion and take all comments into consideration for improving our services.We apologize if our facilities did not fully meet your expectations. We are always striving to enhance the guest experience and appreciate your perspective. We hope to have the opportunity to welcome you back in the future for an even better stay.Best regards.Dila Y?lmazAsst. Guest Relation Manager
Dear denberley,Thank you for sharing your feedback.We are delighted to hear that you enjoyed our prime location and that the Burdock Spa and gym were highlights of your stay. It’s great to know that you took advantage of the sauna, steam room, cold shower, and rest area. We’re also pleased that your room was cozy and clean.We hope to welcome you back soon for another relaxing and enjoyable experience.Best regards,Dila Y?lmazAsst. Guest Relation Manager
Dear Syahrizal Shafie,Thank you so much for your glowing review.We are absolutely thrilled to hear that you had an amazing experience during your six-night stay with us. It’s wonderful to know that our facilities, location, and the atmosphere of the hotel contributed to a comfortable and enjoyable visit to Istanbul. We are also pleased to hear that our team, especially Dila Yilmaz, was able to enhance your stay with helpful recommendations and exceptional service.Your kind words mean a lot to us, and we look forward to welcoming you back in the future for another memorable stay.Best regards,Dila Y?lmazAsst. Guest Relation Manager
Dear philj0528,Thank you so much for your kind words.We are thrilled to hear that our hotel's location was perfect for your plans in Istanbul, and that our team in the lobby made your stay even more enjoyable. It’s wonderful to know that our staff was able to assist with your needs and provide you with a welcoming experience.We would be delighted to welcome you back on your next visit to Istanbul and ensure another memorable stay.Best regards.Dila Y?lmazAsst. Guest Relation Manager
