現在想想還是覺得給分高了 應該給1分
Dear ?????,Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay with us and that you found our team to be friendly and helpful, as well as our facilities to be clean and well-maintained. Your kind words regarding our staff and services mean a lot to us.We sincerely appreciate your high recommendation and are pleased to know that you would rate us so highly. We look forward to welcoming you back on your next visit to Istanbul.Best regards,Dila Y?lmazAsst. Guest Relation Manager
Dear Patricia and James,Thank you so much for your kind words. We are thrilled to hear that you had a wonderful time with us and appreciated the hospitality of our team. It was a pleasure to celebrate your special occasion together, and we're glad to know that our efforts made your stay memorable.We look forward to welcoming you back in the future.Dila Y?lmazAsst. Guest Relation Manager
Dear Shtmpearl,Thank you for sharing your feedback. We’re glad to hear you enjoyed our convenient location and the easy access to nearby tram services. It’s also wonderful to know you appreciated our breakfast offerings and the attention given to special dietary needs.We apologize for the issues you encountered with the towels and mouthwash. Your comments will be taken into consideration, and we will look into ways to improve these aspects for future stays. We hope to welcome you back soon and offer you an even better experience.Best regards,Dila Y?lmazAsst. Guest Relation Manager
Dear Valuable Guest,Thank you so much for sharing your experience. We’re delighted to hear that you enjoyed your stay with us, especially the location near Galata Tower, our pool, and the service provided by our team. We're also happy that you found the rooms to be a good size, although we’ll take note of your feedback about the bathroom layout to see how we can improve.We appreciate your tip about the travel card, your insight will certainly help future guests who are looking for more convenient transportation options.We hope to welcome you back next time so you can experience the hammam and enjoy even more of what our hotel has to offer.Best regards,Dila Y?lmazAsst. Guest Relation Manager